RXO
5-Star Customer Experience
Complex
Metro
—
Window
10d
30d
60d
90d
Manager
All
Surveys
—
Avg Rating
—
out of 5.0
5-Star Rate
—
of all surveys
Take Rate
—
surveys / orders
Low Scores
—
1–2 star
Overview
By Technician
By SP
By Manager
Score Distribution
Service Providers
Provider
Surveys
Avg
5-Star
Low
Service Provider Scorecard
Service Provider
Surveys
Avg Rating
5-Star %
Low Scores
Low %
Status
Area Manager Scorecard
Area Manager
Region
Surveys
Avg Rating
5-Star %
Low Scores
Status